How to Change Billing Cycle

A billing cycle is an interval between bills for products. Our billing cycle typically comes in Monthly, Semi-Annually, Annually and Biennially. The longer the billing cycle, the lower the monthly rate, and the lower the frequency to make a payment. However, the total amount of a payment with the longer billing cycle will be higher. Clients can adjust the billing cycles to meet their economic needs. Follow the steps below to adjust your billing cycle.

1. Locate the deployment

Please log in to the Control Panel at https://clients.cloudclusters.io/ with your credentials. Go to the "My Applications" or "My GPU Servers" page and locate your target deployment from all deployments listed.

Locate your deployment

2. Change billing cycle

Make changes on the product list page

Locate the deployment you'd like to make changes for, followed by clicking the pen icon at the end of billing cycle to make changes.

Then, select the billing cycle you'd like to change to in the pop up window and click confirm.

Make changes on the "Overview" page

Click the "Manage" button on the "My Applications" page to go to the "Overview" page.

Scroll to the "Overview" section, you can see the "Billing Cycle" field on the left. Click the pen icon at the end to make changes.

Then, select the billing cycle you'd like to change to in the pop up window and click confirm.

That's it. Your billing cycle has been updated.

If there is an unpaid invoice before the change, the changed billing cycle will be reflected on the invoice right after the change succeeds.

If there is no unpaid invoice before the change, the changed billing cycle will be reflected on the newly-generated invoice.

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